Microsoft Corp. has always believed that enterprise customers want messaging solutions for a broad spectrum of users: the rich Outlook messaging and collaboration client for laptop and desktop users and Outlook Web Access (OWA) for roving users. Now customer feedback confirms the importance of browser mail access. In a recent independent survey by Exchange & Outlook magazine, 48 percent of respondents cited OWA as one of the main factors driving their decision to upgrade to Microsoft Exchange 2000. Exchange 2000´s administrative flexibility matched OWA as a critical driver behind upgrades, also garnering 48 percent of responses.
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