BigBruin posted their experiences with the Turnine Customer Support
I have heard of problems with many of the current and past generations of MMOs (Massively Multiplayer Online games) on the market. Some of them are valid, some of them are not. Of course there is the old adage that you can't please everyone all the time, but I wonder if the developers/game operators even really try? While I can not personally speak to every MMO/Online Game out there, I can speak to Turbine's DDO (Dungeons and Dragons Online)...Customer Support - The Turbine Experience