About a year ago on its Redmond, Washington, campus, a member of Microsoft's Windows Vista team met with a group of journalists to face some tough questions about the OS. At the time, it was clear Vista was not going to be the great success Microsoft had predicted, as many of the company's critical business customers were beginning to reveal they would wait for the next release of Microsoft's client OS instead of upgrading corporate desktops to Vista.

How Vista mistakes guided changes to Windows development