Windows Server 2019 24 Windows Server 2022 83 Published by

Microsoft has published KB5042426: CrowdStrike issue impacting Windows servers causing an 0x50 or 0x7E error message on a blue screen for Windows Server.



KB5042426: CrowdStrike issue impacting Windows servers causing an 0x50 or 0x7E error message on a blue screen - Microsoft Support

Summary

Microsoft has identified an issue impacting Windows Servers hosted on-premises that are running the CrowdStrike Falcon agent. These servers might encounter error messages 0x50 or 0x7E on a blue screen and experience a continual restarting state.

We have received reports of successful recovery from some customers attempting multiple restart operations on affected Windows servers.

We are working with  CrowdStrike to help provide customers with the most up-to-date remediation steps to resolve this issue. Please check back for updates on this ongoing issue.

Resolution

Important: We have released a USB tool to help automate this manual repair process. For more information, see  New Recovery Tool to help with CrowdStrike issue impacting Windows endpoints.

To resolve this issue, follow these instructions for your Windows server environment.

Windows Server 2022

KB5042426: CrowdStrike issue impacting Windows servers causing an 0x50 or 0x7E error message on a blue screen - Microsoft Support