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Microsoft still has a long way to go to answer questions from gamers about its new Xbox One console, particularly when it comes to the effects of DRM



From Engadget:
Director of Programming of Xbox Live Larry Hryb aka Major Nelson takes on the most upvoted ones from posters in Reddit's games section in this video interview with Chloe Dykstra. One question that seems to have a clear answer is whether banned users will lose access to any games they've activated, as he stated "Absolutely not, you will always have access to the games you purchased." That goes against a previous response from the Xbox Support twitter account, although that may have been the result of confusion between the Xbox One and Xbox 360 policies. A question with no satisfying response yet however, is what gamers can expect years down the road if Xbox One's authentication servers are shut down.
  Major Nelson takes Xbox One questions, says banned users will 'absolutely not' lose games