Collaboration services present the opportunity to create significant gains in organizational productivity by accelerating business cycles, speeding up problem resolution and increasing information awareness within and across corporate boundaries. Enterprises, however, must judiciously deploy collaboration services such as instant messaging, teamware and web conferencing to avoid infrastructure overlap, application redundancy and to create operational, hygiene and compliance efficiencies. Th...

Microsoft Executive Circle Webcast: An Analyst's View of the Future of Collaboration