A new release guide for Microsoft's coming CRM 2013 and CRM Online service updates detail more of what users can expect this fall on the CRM front from Redmond.



From All About Microsoft:

In the fourth quarter of this year, Microsoft will be rollout out its Dynamics CRM Online Fall '13 cloud-based CRM service; its Dynamics CRM 2013 on-premises complement; and new CRM apps for Windows 8 and the iPad.

Microsoft officials posted this week for download a 19-page "Release Preview Guide" for its coming CRM releases. A select set of Technology Adoption Program (TAP) customers have been using and testing the coming CRM release since July 2013. But the Guide is available to anyone, not just those in the TAP.

  Microsoft goes public with more details on Dynamics CRM 2013