Redmond needs to give mobile customers a more consistent update experience, regardless of hardware brand or carrier, users say.



From InformationWeek:

The controversial policy was disclosed Friday in a blog post by Windows Phone general manager Eric Hautala. In his post, Hautala announced an update to fix a keyboard glitch and other bugs. What caught users' attention, however, was his statement that the 7.10.8107.79 update for Windows Phone is now "available to all carriers that request it."

Windows Phone buyers wasted no time blasting Microsoft for what many said was a policy that puts the interests of carriers like AT&T, T-Mobile, and Sprint ahead of users' needs.

  Microsoft Windows Phone Users Slam Update Policy