AS SAP AND Siebel unleash new CRM offerings, Microsoft has quietly deployed an internal project known as Alchemy that melds its Web services and CRM aspirations.
Expected to release MS CRM in November, executives from the Redmond, Wash.-based company explained that the product will leverage Microsoft Office functionality from within the Outlook client.
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Expected to release MS CRM in November, executives from the Redmond, Wash.-based company explained that the product will leverage Microsoft Office functionality from within the Outlook client.
Read more