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This guide provides reference and troubleshooting information for administrators who are deploying or have deployed Communicator Web Access. The information in this guide supplements the information contained in the Microsoft Office Communicator Web Access Planning and Deployment Guide.

This guide contains the following sections:

Active Directory objects and attributes that are used or modified by Communicator Web Access.

Permissions required to install and activate Communicator Web Access.

Certificates that must be installed.

Ports that are used by Communicator Web Access.

Windows Management Instrumentation (WMI) settings.

Steps for manually removing Communicator Web Access.

Errors and events.

Troubleshooting tools and scenarios.

Office Communicator Web Access: Microsoft Office Communicator Web Access Technical Reference Guide