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The right tools make a big difference in the cost of managing and configuring IT systems.

And Microsoft:registered: Systems Management Server 2.0 is a powerful cost-control tool, according to a new study by NerveWire Inc. The study found that companies implementing Systems Management Server 2.0 can reduce their IT support costs by an average of $1,872 per year for each managed system. And those benefits are now available to companies using Windows:registered: 2000: Microsoft this week announced the availability of Service Pack 2, which brings Windows 2000 compatibility to Systems Management Server 2.0.

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