HOPELESS OPTIMISM must be a fundamental part of human nature, because we want to believe that new operating systems truly represent an improvement on their predecessors. It's easy to point to certain features in a new OS as examples of progress, but end-users often find that a new OS performs like molasses compared to the version they were using. As a result, CTOs wanting to capitalize on the benefits of a new OS may find that new hardware investments are necessary -- and expensive -- requirements.

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