Complexity may be Windows' downfall, and Microsoft has not only failed to address the problem, but exacerbated it by shipping the dual-threat, two-UI Windows 8.



From Computerworld:

"Windows 8 is massively more complex [than its predecessors]," Ben Thompson, an independent analyst who covers technology from his Stratechery.com website, said in an interview. "It's mentally taxing to use, and a classic example of something borne of strategic need as opposed to an understanding of user needs."

Thompson's take on complexity, and Windows 8's place on the spectrum, started last week when he pondered why Google's Chrome OS, and the Chromebooks it spawned, had gained a small victory in the battle against still-dominant Windows-powered notebooks.

  Windows 8's complexity tax shackles Microsoft